What we get asked most often
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Frequent questions
Short and without sales prose.
Intro call, analysis, quote, delivery, handover. After launch we take over operations and further development on request.
Usually within 24 hours on business days. Support requests go through the support portal and are handled Monday to Friday.
Yes. We are based in Kevelaer on the Lower Rhine but work across Germany. We come on site when it adds something.
There is no lower limit. If an off-the-shelf solution is cheaper for you, we will say so in the intro call.
That depends on the scope. Our packages give guide figures from a certain amount; we set the exact frame after the intro call.
Both. Fixed price for clearly bounded work, time and materials with an agreed cost frame for open-ended work.
No. Thirty minutes, no obligation, no follow-on commitment.
We set that out in the contract. By default you receive the rights of use for what we develop for you. We agree the exact terms before the project starts.
On request we take over maintenance, updates and monitoring. Without a maintenance contract we hand the system over fully documented.
In German data centres on request. We decide together which providers are used.
Then you get the code, the documentation and the access. We do not build anything that locks you to us.